Terms & Conditions
Last updated: April 27, 2026
Please read these Terms and Conditions carefully before using our services or making any payment. By completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms.
01. Company Information
These Terms and Conditions govern the services provided by:
GianWeb LLC
Registered Address (Agent):
3232 McKinney Ave, Ste 500, Office 571
Dallas, TX 75204, United States
Operational Address (Remote Operations):
Malecon de la Marina 1134, Miraflores 15074
Lima, Peru
*All services are managed remotely from this location
Email: hola@gianweb.com
02. Services Offered
GianWeb LLC provides digital services and products including, but not limited to:
Digital Downloads (instant delivery):
- ✓SEO Audit Checklist (PDF)
- ✓Website Launch Checklist (PDF)
- ✓WordPress Security Hardening Guide
- ✓Conversion Optimization Playbook
- ✓E-commerce Pre-Launch Bundle
Audits & Reports:
- ✓SEO Quick Audit
- ✓Mobile Responsiveness Check
- ✓Website Health Check
- ✓Page Speed Performance Report
- ✓Comprehensive SEO Audit
Consulting Sessions (live video):
- ✓30-Min Web Strategy Call
- ✓60-Min Technical Consultation
- ✓90-Min Architecture Advisory
Optimization & Fixes:
- ✓Mobile-Friendly Fixes
- ✓Broken Links + Meta Fixes
- ✓Newsletter Integration Setup
- ✓Page Speed Optimization Pack
Web Packages:
- ✓Mini Landing Page
- ✓Multi-page Landing Site
- ✓Custom Web App (Basic)
Each product has a defined scope, deliverables and delivery time stated at the point of purchase. Custom-scope work outside this catalog is handled privately under a separate written agreement.
03. Acceptance of Terms
By accessing our website, purchasing any service or product, or initiating a payment, you confirm that:
- • You are at least 18 years of age or have the legal capacity to enter into this agreement.
- • You have the authority to bind yourself or your organization to these Terms.
- • You agree to comply with all applicable laws and regulations.
04. Payment Terms
All payments are processed securely through Stripe. By completing a payment, you also agree to Stripe's Terms of Service and Privacy Policy.
- • All prices are listed in US Dollars (USD) unless otherwise specified.
- • Payment is due in full at the time of purchase for individual services and digital products.
- • For custom projects, a payment schedule will be agreed upon in writing prior to commencement.
- • GianWeb LLC reserves the right to modify pricing at any time. Changes will not affect confirmed orders.
- • Taxes may apply depending on your jurisdiction. You are responsible for any applicable taxes.
05. Refund & Cancellation Policy
Digital Downloads (PDFs, guides, bundles)
All sales are final. Digital downloads are delivered instantly via Stripe upon successful payment. Once the download link has been issued or the file has been accessed, no refunds will be issued. This applies to all PDF guides, checklists, playbooks and bundles in the "Digital Downloads" category.
Consulting Sessions (live video calls)
Sessions can be rescheduled with at least 24 hours' written notice. No-shows or late cancellations (less than 24 hours) are non-refundable. Refunds before scheduling are processed within 48 hours of payment if no session has been booked.
Digital Services (audits, setups, optimizations)
Refund requests must be submitted within 48 hours of payment and before work begins. Once work has started, no refunds will be issued.
Custom Projects
Cancellation terms will be specified in the project agreement. Deposits paid for custom work are generally non-refundable.
To request a refund, contact hola@gianweb.com with your order details and reason for the request.
06. Service Delivery
- • Estimated delivery times are approximations, not guarantees.
- • GianWeb LLC will communicate via the email provided at checkout.
- • Delays caused by the client (e.g., late provision of required materials) are not our responsibility.
- • For services requiring client input, work will not begin until all required information is received.
07. Intellectual Property
- • Upon full payment, the client receives a non-exclusive license to use the deliverables for their intended purpose.
- • GianWeb LLC retains the right to display work in its portfolio unless the client requests otherwise in writing.
- • Digital products are licensed for personal or internal business use only. Resale or redistribution is strictly prohibited.
08. Chargebacks & Disputes
Before initiating a chargeback or dispute with your bank, please contact us directly at hola@gianweb.com. Unauthorized chargebacks for fully delivered services will be contested. GianWeb LLC reserves the right to recover costs associated with chargeback disputes, including administrative and legal fees.
09. Limitation of Liability
- • GianWeb LLC shall not be liable for any indirect, incidental, or consequential damages.
- • Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
- • We do not guarantee specific results from SEO, speed optimization, or marketing services.
10. Governing Law
These Terms shall be governed by the laws of the State of Texas, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Dallas County, Texas.
11. Changes to These Terms
GianWeb LLC reserves the right to update these Terms at any time. Changes are effective immediately upon posting. Continued use of our services constitutes acceptance of the updated Terms.
By making a payment or using our services, you confirm your agreement to these Terms & Conditions. See also our Privacy Policy.